Return Policy
We offer a 30-day return policy for unused and undamaged items.
To be eligible for a return:
- Your item must be in the same condition as you received it
- It must be in the original packaging
- You must provide proof of purchase
To initiate a return, please contact us at support@yourpetvibe.store with your order number and reason for return.
Once we receive your return and inspect the item, we will process a refund to your original payment method. Shipping costs are non-refundable.
*We reserve the right to deny returns that do not meet these criteria.*